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How 663bet Handles Your Personal Information

Your account data belongs to you, and we keep it that way. This privacy policy sets out exactly what we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — along with your rights to…

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DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

If you want to access, correct or remove the personal data we hold, our support team is ready to handle your request. You can reach us through live chat from within your account, by email, or by submitting a request directly in the account settings area. We aim to acknowledge every privacy-related message and confirm the action taken. Response times may vary depending on the volume of requests we are handling at the time.

Team online

Live Chat

Open your account dashboard and start a live chat session. Identify your request as a data or privacy matter so it reaches the right team without delay.

Email Support

Send your data request by email with your registered phone number and the nature of the request. We will confirm receipt and let you know the next step.

Account Settings

Some data corrections — like updating your registered mobile number linked to your bKash or Nagad wallet — can be started directly inside your account settings.

Data We Gather and Why We Keep It

663bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. We record transaction references tied to each deposit or withdrawal so we can resolve any wallet dispute

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you raise with us directly. Device identifiers, browser type and session logs are collected automatically when you connect; this helps us keep your account secure against unauthorised access. We do not sell your personal data to third parties for marketing purposes. Payment data linked to your
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bKash, Nagad or Rocket wallet is held only as long as is needed to complete the transaction and satisfy any record-keeping requirement that applies to our operations. If you withdraw from 663bet, we will retain only the minimum data required by applicable legal obligations. Any data
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we share with payment processors — including the local mobile wallet networks — is limited strictly to what those processors need to complete your transaction. You may request a copy of the data we hold about you at any time by contacting our support team. Availability
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of all services, including data-handling obligations, depends on your local law and the eligible regions where we operate.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PROTECTION PRACTICES

How We Protect and Manage Your Account Data

Security and transparency are the two things we do not cut corners on. Your data is stored using encryption in transit and at rest. We limit internal access to personal account records on a strict need-to-know basis, so only the staff handling your specific request can see your details. Here is how we approach each key area of data management on 663bet.

Account Security

Your account is protected by password hashing and OTP verification on login. We flag unusual session activity and may ask you to re-verify before processing a withdrawal linked to your Rocket or bKash wallet.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Active account data is kept for as long as your account remains open. When you close your account, we retain only what applicable legal obligations require and delete the rest on a scheduled basis.

Third-Party Processors

Payment processors handling bKash, Nagad and Rocket transactions receive only the transaction data they need. We do not share browsing habits, game history or personal identifiers beyond that scope.

Common Questions About Your Data Rights

Below are the questions we hear most often from account holders in Bangladesh about how their data is collected, stored and managed on 663bet. If your question is not here, our support team can help you directly.

We collect your name, phone number, email address and the payment method you register — such as your bKash or Nagad number. We also record device and session data automatically when you log in.

Yes, wallet references are stored to support transaction verification and dispute resolution. We hold this data only as long as needed and do not use it for any purpose beyond completing your payments.

Contact our support team via live chat or email with your registered phone number. Tell us it is a data access request and we will confirm what we hold and how to send it to you securely.

Yes. Close your account and submit a deletion request through support. We will remove your data except for what we are required to keep under applicable legal obligations in your eligible region.

We share data only with payment processors — including the networks that handle Rocket and bKash transfers — and only the minimum data needed to complete your transaction. We do not sell your data.

We use session cookies for login continuity and analytics cookies to improve page performance. You can disable non-essential cookies through your browser settings without losing access to your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 663bet Handles Your Personal Information

How to Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Account Data

Common Questions About Your Data Rights

01 What personal data does 663bet collect when I open an account?

02 Is my bKash or Nagad wallet number stored after a deposit?

03 How do I request a copy of the data you hold about me?

04 Can I ask you to delete my personal information?

05 Does 663bet share my data with any third parties?

06 How are cookies used on the platform and can I turn them off?

Privacy Policy

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